Reference to Certification and Use of Marks

Purpose

The purpose of this procedure is to:

Define the requirements to be followed by all certified clients regarding usage of marks and reference to certification

Define which marks to be used by clients certified by OEQ.

Scope

Applicable for all clients certified by OEQ.

Define the requirements to be followed by all certified clients regarding usage of marks and reference to certification

Define which marks to be used by clients certified by OEQ.

Procedure

Director along with EC identifies the certification mark.

Director along with EC has defined a policy for use of certification mark and circulated to all certified Clients through Certification Agreement.

Following are the conditions when the client cannot use certification: Not used on a product or product packaging seen by the consumer or in any other way that may be interpreted as denoting product conformity Not to be applied to laboratory test, calibration or inspection reports, as such reports are deemed to be products in this context.

Following are the conditions applicable to all certified clients of OEQ :

Conforms to the requirements of OEQ when making reference to its certification status in communication media such as the internet, brochures or advertising, or other documents,

Does not make or permit any misleading statement regarding its certification,

Does not use or permit the use of a certification document or any part thereof in a misleading manner,t make or permit any misleading statement regarding its certification,

Upon suspension or withdrawal of its certification, discontinues its use of all advertising matter that contains a reference to certification,

Amends all advertising matter when the scope of certification has been reduced,

Does not allow reference to its management system certification to be used in such a way as to imply that OEQ certifies a product (including service) or process,

Does not imply that the certification applies to activities that are outside the scope of certification, and

Does not use its certification in such a manner that would bring OEQ and/or certification system into disrepute and lose public trust.

All the points mentioned above are incorporated by the technical Manager in the surveillance audit plan.

Objective evidence is recorded in the surveillance audit report

If any discrepancy is found related to certification and use of mark the following actions may be initiated

Requests for correction and corrective action,

Suspension of certificate,

Withdrawal of certification,

Publication of the transgression and,

If necessary, legal action as per Indian Jurisdiction