Developing a comprehensive Quality Management System (QMS) manual, procedures, and policies is a crucial step in the ISO 9001 certification process. This stage involves creating a set of documents that outline the organization's approach to meeting ISO 9001 standards and ensuring effective quality management. The documentation should cover various aspects such as quality objectives, roles and responsibilities, process descriptions, risk management, and performance measurement. The documentation serves as a reference for employees, auditors, and stakeholders, providing clear guidelines on how the organization operates and meets the requirements of the standard.

Corrective actions are taken to address non-conformities or gaps identified during the internal audit. This stage involves conducting root cause analysis to determine the underlying reasons for non-conformities and implementing appropriate corrective measures. The objective is to eliminate the root causes, prevent recurrence, and improve the overall effectiveness of the QMS. Corrective actions may include process improvements, additional training, changes to documentation, or the implementation of new controls. It is crucial to document and track the corrective actions to ensure their effectiveness and monitor their implementation over time.

Choosing the right certification body is crucial for obtaining ISO 9001 certification. It involves selecting an accredited certification body with expertise in ISO 9001 audits and a reputation for integrity and impartiality. The certification body should be recognized by a relevant accreditation authority to ensure the credibility and acceptance of the certification. Considerations for selecting a certification body include their industry experience, audit approach, audit team competence, and their ability to meet the organization's specific needs.
In OEQ, we have specialized and experienced team of technical persons and auditors. You can contact us through email or phone to know the detail process.

A comprehensive audit by us to assess the organization's QMS effectiveness, including a review of records, interviews with personnel, and on-site observations, to determine compliance with ISO 9001 requirements.

Based on the audit findings and resolution of non-conformities, OEQ team make a decision on whether to grant ISO 9001 certification to the organization.